The second-hand marketplace Users Voice Frustration Over Size Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.
